- Will customers hang up on an AI?
- Some will. It says it’s an AI in the first sentence, because a business caught tricking a worried homeowner loses her and everyone she tells. The ones who stay get booked, and the hang-ups show up in your daily email too.
- What if it breaks in the middle of a call?
- The caller hears an apology and the call rings your phone. If it’s the middle of the night, it goes to your voicemail like it does today.
- Do I need a new number or a new phone?
- No. You keep both. We set the forwarding with you on a call. On an iPhone, Live Voicemail has to be off, and we handle that on the same call.
- What if it gets the address wrong?
- It asks for the ZIP code first, then the street, checks it against the address database, and reads back only the checked version. The caller’s text has the same address on it.
- What happens at night?
- The same thing, all hours. An emergency rings your on-call cell, then you, and keeps trying. A job that isn’t urgent gets booked, and the confirmation text goes out after 8:00am.
- Is there a contract?
- Month to month, cancel any time. Our support hours are part of the deal, and they’re on the pricing page.